SECURITY
PRIVACY POLICY
Your privacy is important to us. This policy explains how NexCloud Hosting collects, uses, and protects your data.
NexCloud
DASHBOARD
1. Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: Name, email address, billing address, and phone number when you register an account.
- Payment Information: We do not store full credit card numbers. Payments are processed via secure third-party gateways (Stripe/PayPal/UPI).
- Technical Data: IP address, browser type, and server logs for security and analytical purposes.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide and manage your hosting services.
- To process transactions and send billing notifications.
- To improve our website performance and user experience.
- To prevent fraud and ensure the security of our infrastructure.
3. Data Protection
We implement strict security measures to protect your personal information. Your data is encrypted using SSL (Secure Socket Layer) technology. We restrict access to personal information to NexCloud employees who need to know that information in order to process it for us.
4. Cookies
We use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your login session and preferences. You can choose to disable cookies in your browser settings, but some features of our site may not function properly.
5. Third-Party Disclosure
We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you (e.g., payment processors), so long as those parties agree to keep this information confidential.
6. Data Retention & Deletion
We retain your data for as long as your account is active. If you wish to delete your account and all associated data, you may submit a request via a Support Ticket. Please note that we may retain certain information as required by law for accounting purposes.
7. Changes to This Policy
NexCloud Hosting reserves the right to update this Privacy Policy at any time. We will notify users of any significant changes via email or a notice on our website.